Contact us: (573) 226-2222
HCR 3 Box 55, Eminence, MO 65466, View on Map
FAQ

FAQ

Please visit your preferred lodging page for specific details and information regarding your stay

Q. Do I need reservations?
A. Yes, for all lodging adventures. No reservations needed for adventure passes or free daytime activities.

Q. How much is my deposit?
A. Your deposit is one half of your estimated charges for your stay, which is charged to your credit card. Balance is due upon your arrival.

Q. What is your cancellation policy?
A. Deposits are refundable up to 3 weeks before the date of your arrival, minus a 20% service charge of your deposit. Within 3 weeks of your arrival date there are no refunds, but we offer rain checks for a later date (less your 20% service charge) if possible.

Q. What time is check in / check out?
A. Check in time is 4 pm and checkout is 11 am, unless otherwise arranged.

Q. Do you allow pets?
A. Sorry, no pets, no exceptions except for service dogs.

Q. Is smoking allowed?
A. No smoking allowed in any of our buildings, nor within 100 feet of our barns and outbuildings.

Q. Is alcohol allowed?
A. Yes, in moderation, please.

Q. Do you have firewood?
A. Yes, firewood is available for sale at our ranch. Please do not bring firewood with you from out of the area.

Q. Do you rent canoes?
A. No, but canoe rentals companies will pick you up at the ranch when possible for them to do so. See a listing under “area attractions”. You must make reservations directly with them.

Q. Do you close for the winter?
A. All of our facilities are open from April 1st through October 31st.

Q. Any final words?
A. Yes. No drug use, of course, and fires in designated areas only. Individuals and groups will be charged for any damages or replacements. We reserve the right to refuse access or ask to leave those who we feel are not following our guidelines for behavior. Thank you for your understanding.

 

Make a Reservation

Send us a message with your desired lodging, arrival date and number of nights you'd like to reserve. We'll contact you soon or call us at (573) 226-2222.